If you qualify for services, you are allowed to visit a distribution. We provide groceries to low-income households and those suffering from a food emergency.

POLICIES & PROCEDURES:

• All distributions are drive-thru.
  
  • Clients may arrive at any time during the posted distribution. Check-in starts at appointed time. Distributions are first come, first served.
  • Have a space already cleared for your food before you arrive.
    • We suggest providing empty boxes or bags for our team to place food in. This way your food does not roll around in your trunk or truck bed.
  • Follow all directions of staff members or distribution leader.
  • When it is your turn, pop your trunk.
  • Make sure to place your vehicle in park while the food bank team is loading your groceries. 
  • Clients will be provided with a variety of food from the following categories: frozen or canned meat, canned non-perishable items, loose fruits, loose vegetables, packaged fruits, packaged vegetables, salads, baked goods, and breads.
  • Treat all persons with respect.
    
    • If there is an issue, please report it to a staff member.
    • Staff reserves the right to refuse service to any uncooperative person.

STEPS TO RECEIVING FOOD ASSISTANCE:

• Determine eligibility.

1. 1. • You must meet one of the following to be eligible to receive food assistance:
        • Have a household income at or below the 185% of the Federal Poverty Level. (Click for chart.)
        • Participate in one of the following government assistance programs:
          • Supplemental Nutrition Assistance Program (SNAP)
          • Temporary Assistance for Needy Families (TANF)
          • Supplemental Security Income (SSI)
          • National School Lunch Program (free or reduced school meals)
          • Medicaid
        • Have a temporary food emergency such as a loss of job, loss of sole provider, disaster, etc.

• Get registered as a new client.

1. 1. • Visit any of our regularly scheduled distributions.
      • Our Client Intake Team will ask a few self-reporting questions to ensure you and your household are eligible to receive food assistance. 
      • You will not need to show proof of residence or proof of income.

• Receiving other sources of food assistance.

1. • Central Texas Food Bank mobile pantry distributions are another resource for food assistance. These mobile pantries will happen once a month, unless they fall on a holiday or there is inclement weather. Please call (512) 684-2559 if you have questions about service.
     
     • CTFB Mobile Pantry visits 2 locations in Hays County
       • *First Tuesday   |   San Marcos Rattler Stadium   |   8:30AM-9:30AM
       • *First and Third Saturday   |   ACC Hays - Kyle Campus   |   9:00AM-10:30AM

*Please check the Mobile Pantry Calendar to confirm location hours and ensure service

Hays County Food Bank does not and shall not discriminate on the basis of race, color, religion, gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, and vendors.

Hays County Food Bank is a proud platinum partner of